Scotiabank
Scotiabank
Welcome to ScotiabankCardPoint Merchant Services

QuickStore

Bringing Your Business to the Internet

Answers to Frequently Asked Questions

General Questions

  1. What does the Scotia CardPoint QuickStore service include and how much does it cost?
  2. How does this service compare to competing store builder offerings?
  3. Can I switch from one store type to another?
  4. Can I build my own store, but use the Scotia CardPoint QuickStore service to add electronic shopping cart technology, payments and back office?
  5. Can I upload a product catalogue I already have?
  6. If I already have an online store with another service provider, how hard is it to convert my site to the Scotia CardPoint QuickStore service?
  7. Can the Scotia CardPoint QuickStore service support my needs for customization?
  8. How many products can I display on my site?
  9. Can these services support my business as it grows?
  10. Can I use my own domain name?
  11. Can I get an email account through this service?
  12. Do I need to be a Merchant in the Caribbean in order to use this service?
  13. Can I sell overseas?
  14. Are there any restrictions on what I can sell?

1. What does the Scotia CardPoint* QuickStore service include and how much does it cost?

You have 3 options to chose from:

Brochure Site - At US $19.95/Month, the Brochure QuickStore provides you with the tools you need to release your company's vision onto the Internet. By selecting from a wide array of customizable templates and using the built-in text editor, you can quickly create and build a website to promote your company and its products on the Internet. Using a secure online administration interface you can manage and customize your web site. Whether you wish to change the look and feel, add/remove content or associate your site with your own personal domain name, the Brochure QuickStore offers you a powerful and simple web solution. If you require a credit card processing capability for your store then please choose from the Standard or Advanced QuickStore products.

Includes 10 MB of hard disk space and monthly site HTTP traffic quota of 250mb space, US $2 per additional 1 MB hard disk space and US $1 per additional 1 MB HTTP transfer. There is a minimum term of 6 months for the brochure site.

Standard Quickstore - At US $79.95/Month the Standard QuickStore provides you with the capability to realize your company's e-commerce potential on the Internet. By selecting from a wide array of customizable templates and using the built-in text editor, you can quickly build a secure online storefront and shopping cart. With built in functionality including automatically calculated shipping charges, optional e-mail notification for both yourself and your customers, tax definition capabilities, and complete online administration, Standard QuickStores offer a powerful e-commerce solution for businesses trading in a single currency. There is a minimum term of 6 months for the Standard QuickStore

The Standard QuickStore Includes:

  10 MB of hard disk space and monthly site HTTP traffic quota of 250mb space, US $2 per additional 1 MB hard disk space and US $1 per additional 1 MB HTTP transfer
 

On-line processing of credit card transactions1 for a single currency. There is a US $0.25 fee per credit card transaction processed on your QuickStore. This fee will be charged to your credit card by First Atlantic Commerce, who handle the credit card processing on your QuickStore. Fees for your Scotia CardPoint merchant account are in addition to your QuickStore fees.

Advanced Quickstore - At US $99.95 /Month, the Advanced QuickStore offers all the ease of use and power of the Standard QuickStore but integrates the ability to offer discounts, specials, and membership pricing to help you offer promotional sales or liquidate overstocked inventory. Additionally, the Advanced QuickStore offers enhanced International sales opportunities with the ability to set product specific taxes as required in some countries and display pricing in two currencies using a merchant defined exchange rate. If your e-commerce store will offer product groups, where individually inventoried components are bundled into a single offering, the "Kitting" function is the perfect solution. This tool allows you to inventory and sell component products such as a plate and a bowl, as well as a combined "Kit" such as a China Set. The Advanced QuickStore provides the ability to transact in multiple currencies, helping you deliver your vision of e-commerce to the global marketplace.

The Advanced QuickStore Includes:

10 MB of hard disk space and monthly site HTTP traffic quota of 250mb space, US $2 per additional 1 MB hard disk space and US $1 per additional 1 MB HTTP transfer.

On-line processing of credit card transactions 1 for two currencies. There is a US $0.25 fee per credit card transaction processed on your QuickStore This fee will be charged to your credit card by First Atlantic Commerce, who handle the credit card processing on your QuickStore. Fees for your Scotia CardPoint merchant account are in addition to your QuickStore fees.

 

 

1. Subject to merchant application being approved by Scotiabank. Complete the application and visit your branch. Once you are approved you will be given an access code that will allow you to build your Web QuickStore

 

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2. How does this service compare to competing store builder offerings?

Besides having all the functionality of competitive products, including Online Payments, a Point & Click Storebuilder, a fully functional Shopping Cart and Integrated Payment Reporting, we provide back office functionality, inventory control, a customizable interface and control over aspects such as shipping and taxes. We also provide you with the best tools and partners through Scotiabank's worldwide relationships. All of this without charging you for the actual construction of your online store. No competing offering brings you this much, this easy for this price.

Here are just some of the significant points of difference between our offering and our competitors:

 

Professionally designed store front and shopping cart templates

  Completely integrated with credit card processing
  Direct integration with Scotiabank
  Direct deposit of funds to your Scotiabank account
  Store management tools:
   

Catalog data and graphic image uploads

  Extensive array of promotional tools including:
   

Welcome messaging

Product categorization
    Complete order processing
   

Print packing slips

Process shipments and returns
Process miscellaneous invoices and credits
    Tools to Manage Your Customer Communications:
   
Confirmation emails with customized merchant messaging for order confirmation
    Comprehensive online reporting package
   

Order volume reporting

Sales and settlement reports
Cash reconciliation reports
Email address collection and reporting
Merchant statements
    Competitive pricing

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3. Can I switch from one store type to another?

No, you are not able to switch between store types. Due to the unique nature of each store type, we are unable to switch you from one type of store to another. If you wish to change store types, you will be required to build a new QuickStore.

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4. Can I build my own store, but use the Scotia CardPoint QuickStore service to add electronic shopping cart technology, payments and back office?

In the event you have your own web store, our Internet gateway service provider, First Atlantic Commerce, can offer you a payment processing solution to fit your needs.

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5. Can I upload a product catalogue I already have?

Products can be set-up individually or you can work with MegaTron in downloading any existing catalog. For more information and pricing on this, contact support at support@megatron.com

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6. If I already have an online store with another service provider, how hard is it to convert my site to the Scotia CardPoint QuickStore service?

Merchants often create their first Internet store using a less sophisticated storebuilder service, then find out it lacks the scalability, sophistication or reliability to support the needs of their growing business. The most labour-intensive part of setting up a store is creating the product catalog and the graphical elements. Migrating data from other proprietary stores is possible but can be costly. In many cases it is more cost effective to rebuild the store than attempt to migrate data into it. In any event the support staff at Megatron will be more than happy to help you with any issues you may have. They can be contacted at support@megatron.com

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7. Can the Scotia CardPoint QuickStore service support my needs for customization?

The MegaTron store builder service offers you a number of ways to add your own customized elements for your store, including:

  • Company logo
  • Welcome message and graphics
  • Highlighted promotional graphics and text
  • Custom product categories
  • Merchant-defined customer communications
  • Merchant-defined links to external sites
  • Store template builder which allows you to select from a variety of background, button and colour themes
We collect suggestions for enhancements and features from merchants just like you, and incorporate many of the most frequently requested ones into later service enhancements.

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8. How many products can I display on my site?

We can handle anywhere from one product to several thousand products. We suggest limiting the number of products to improve the usability of your site to help your clients find what they need, but the system can handle the products you have.

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9. Can these services support my business as it grows?

Our solutions were specifically designed to grow and evolve to support you as your business grows and increases in sophistication. Our system was designed to be scalable, so that it can handle any number of transactions and page views.

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10. Can I use my own domain name?

Yes, in fact you can register a domain from MegaTron's Web site (www.megatronltd.com). If you already have a domain then you can transfer the domain to MegaTron's servers so that you can use it with your QuickStore. Megatron provides a one-stop shop for all DNS services. Please visit www.megatronltd.com to get further information on domain name registration/transfer for Scotia Cardpoint QuickStores.

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11. Can I get an email account through this service?

No, while Megatron does offer email services, each QuickStore account requires that the user already possess an email account of his or her own.

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12. Do I need to be a Merchant in the Caribbean to use this service?

Yes. For the Standard and Advanced QuickStore, you must be located in one of the following Caribbean countries:

  • Anguilla
  • Antigua
  • Bahamas
  • Barbados
  • British Virgin Islands
  • Dominica
  • Dominican Republic
  • Cayman Islands
  • Grenada
  • Jamaica
  • Puerto Rico
  • St. Kitts
  • St. Lucia
  • St. Maarten
  • St. Vincent
  • Trinidad & Tobago
  • Turks & Caicos
  • US Virgin Islands
For the brochure site, there are no country restrictions but a valid credit card is required.

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13. Can I sell overseas?

There are no restrictions on where you sell your goods. Before shipping, make sure you are aware of any import restrictions a country may have. You may want to confirm the order via a phone call to help reduce the number of fraudulent orders. You are solely responsible for the transactions that are made on your site, so you should make sure you understand the rules regarding overseas transactions.

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14. Are there any restrictions on what I can sell?

Merchants cannot use this service to engage in the selling and/or distribution of specific types of goods and services, such as:

  • X-rated and pornographic material of any type, including child exploitation
  • Materials that are considered grossly offensive or libelous
  • Illegal substances and activities
  • Gambling and pyramid schemes
  • Products and services that infringe on copyrighted property of others

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* Trademarks of The Bank of Nova Scotia. Trademarks used under license and control of The Bank of Nova Scotia.